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Support should feel simple.

Tell us what is happening and we will help you get unstuck. No ticket maze, no scripted replies.

Email support

Support for Tide

A few useful things to check first.

If the app is not behaving as expected, these quick checks solve the most common snags.

Stop the current timer, quit the app, and open it again. Your local session data will remain on your Mac.

Make sure your Mac is running a supported version of macOS and that the app has finished updating.

Include your Mac model, macOS version, app version, and the steps that led to the problem.

Direct line

For help, feedback, accessibility questions, or anything that does not fit the checklist, write to us directly.

hello@morrowapps.example Usually within two working days